▽Funnels & journeys
Connect funnels, journey maps, touchpoints and drop-off from awareness to purchase. — 20 entries
Conversion funnel전환 퍼널
Track who stays and who drops out between first visit and purchase.
AIDA modelAIDA 모델
Shape messages for attention, interest, desire, and action.
Customer journey map고객여정 지도
Put touchpoints and shifts in customer emotion on one timeline.
Touchpoint고객 접점
Each encounter with a brand can change the next step in a journey.
Moment of truth결정적 순간
A single service response can sharply change trust in the relationship.
Path to purchase구매 경로
Different discovery and validation paths can lead to the same purchase.
Lead nurturing리드 육성
Provide relevant information as a lead moves toward a decision.
Drop-off analysis단계별 이탈 분석
Find the step where the most people leave a flow.
Funnel conversion rate퍼널 전환율
See how step-to-step pass rates combine into final conversion.
Assisted conversion보조 전환
Reveal touchpoints that helped before the final converting visit.
Omnichannel journey옴니채널 여정
Keep customer context connected across web, app, and store.
Loyalty loop충성도 루프
Use, advocacy, and repeat purchase feed the next round of demand.
Post-purchase experience구매 후 경험
Delivery, use, and support after checkout shape the next decision.
AI discovery touchpointAI 발견 접점
Search results and AI answers create different entry points for discovery.
AI-generated shortlistAI 생성 후보군
AI narrows a long list before the buyer begins detailed comparison.
Journey compression구매여정 압축
AI-assisted exploration can shorten the path from consideration to intent.
Rep-free B2B journey영업사원 없는 B2B 구매여정
Buyers self-serve through research and trial, requesting a person when needed.
Review trust layer후기 신뢰 레이어
Buyers validate AI recommendations against user reviews.
Agent delegation ladder구매 대행 위임 사다리
As AI moves from research toward execution, approval points shift.
Journey observability gap여정 관측 공백
AI exploration outside the site may be missing from web journey logs.