Campaign orchestration coordinates sequence and message conflicts across email, app, and ads. If channels send independently, a customer may see the same offer repeatedly in a short period.
The demo scrubs a timeline: a customer who responds to email skips the app reminder, while an unresponsive customer reaches the next touchpoint. The timeline can also be moved manually in the detail view.
Check channel reachability and recent purchases before execution. Shared timing without exclusions can still create excessive contact.
When to use
Use it when multiple channels target one audience and need shared timing and exclusions.